Associate Solutions Architect

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

In this role, the Associate Solutions Architect bridges business and technical requirements with impact.com’s capabilities to shape solution designs, drive technical alignment, and position impact.com as the right partnership management platform for the prospect. Working alongside Account Executives, the Associate Solutions Architect acts as a product expert in the sales process and communicates the requirements of the technical implementation in a clear and confident manner that instills trust in impact.com’s ability to deliver.

The Associate Solutions Architect supports SMB opportunities and serves as a technical resource for commonly used integrations, ensuring prospects are positioned for successful onboarding.

What You'll Do:

• Support Account Executives as a pre-sales technical resource for SMB opportunities

• Discover and document prospect technical and product requirements

• Develop solution and integration documentation for prospects

• Deliver structured product demonstrations tailored to SMB use cases

• Respond to standard technical and implementation questions

• Escalate non-standard or complex requirements as needed

• Ensure prospects are positioned for successful onboarding

• Other duties as assigned by the Company

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Bring:

• Bachelor’s degree or equivalent experience required

• 1–3 years in a tech-focused role within a SaaS or digital marketing company

• Foundational understanding of APIs, JavaScript, and marketing technology platforms

• Strong written and verbal communication skills

• Ability to lead structured client-facing technical conversations within defined scope

• Strong organizational and documentation skills

Preferred Qualifications

Additional education, experience, knowledge, skills, & abilities that will contribute to, but are not required for success in this role

• Experience in a pre-sales or client-facing technical role

• Familiarity with affiliate or digital marketing industry

Salary Range: $100,000.00 - $125,000.00 per year, plus an additional 15% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the...