Channel Systems Engineer 2 - Caribbean/Central America

Our MissionAt Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We AreIn order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.Job DescriptionYour CareerAs a Channel Systems Engineer covering a regional territory, your role will involve providing leadership, technical expertise, and guidance to partners on their journey towards becoming key Palo Alto Networks partners. You will work as a technical leader with channel partners, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners, training them on technical aspects, providing pre-sales technical assistance, and ensuring successful integration and post-sales success. The Channel Systems Engineer will act as a trusted advisor, driving growth within the region by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. We are working to create partner experts for life. Your ImpactServe as the primary technical leader for channel partners within the assigned regionCollaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectivesProvide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture designCollaborate with your sales peers to identify opportunities for new partnerships and expand existing onesPlan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processesSupport channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teamsApplies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practicesStay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their businessAssist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinarsCollaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedbackDrives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularlyQualifications (Additional Job Description) Your Experience 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industrySkilled in at least one of the following Networking, Network Security, Cybersecurity, Pri...