Director, Business Solutions

Our Mission:

6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.

Director, Enterprise Applications

Position Profile

Function: Business Technology — Enterprise Applications

Reporting line: Chief Security and Business Technology Officer

Role Purpose

Lead the strategy, delivery and continuous improvement of 6sense’s enterprise applications, turning business priorities into secure, scalable platforms and measurable outcomes. This is a business transformation leadership role—not simply an application administration or project delivery role.

The Director will partner with Go-to-Market, Customer Success, Support, Finance, Legal and Partner Operations to simplify processes, strengthen data quality and controls, and improve how work gets done. AI fluency and applied AI delivery are core requirements: the role must identify where AI creates value, where conventional automation is better, and where human judgment must remain accountable.

Responsibilities & Accountabilities

1. Enterprise Strategy & Business Partnership

• Own a business-aligned application roadmap and investment portfolio, balancing growth, operational efficiency, risk, user experience and technical debt.

• Partner with functional leaders to define business problems, accountable process owners, funding, expected benefits and adoption commitments before delivery begins.

• Run transparent prioritization and portfolio reviews; challenge low-value requests and communicate trade-offs, dependencies and decisions clearly.

2. AI-Enabled Business Transformation

• Build a prioritized portfolio of AI and automation opportunities across business workflows, starting with process redesign and data readiness rather than tool selection.

• Lead build-versus-buy-versus-configure decisions with Enterprise AI Engineering, application owners, Security, Legal and Finance.

• Set standards for discovery, prototypes, evaluation, user acceptance testing, rollout and value realization. Require evidence before moving pilots into production.

• Champion practical AI adoption through training, workflow changes and feedback loops; distinguish estimated benefits from validated outcomes.

• Ensure AI-enabled workflows have defined permissions, human approval points, monitoring, escalation and safe fallback paths.

3. Application Architecture, Delivery & Reliability

• Lead business solutions partners, delivery leaders, engineers and administrators through clear ownership, shared standards and sustainable delivery practices.

• Guide architecture for Salesforce and connected GTM and Finance systems, prioritizing maintainability, reusable integrations and trusted data flows.

• Establish disciplined release management, testing, documentation, incident response and recovery practices for business-critical applications.

• Reduce redundant tools, fragile integrations, legacy customizations and unsupported components; manage lifecycle and vendor dependencies.

4. Governance, Security & Financial Stewardship

• Partner with Security, Privacy and Legal to embed access controls, segregation of duties, auditability, data protection and risk reviews into delivery and operations.

• Align application AI use cases with 6sense’s AI Management System and applicable approval processes; document risks, controls and ownership before depl...