Director of People Programs, Systems & Analytics

About the Job: LaunchDarkly is looking for a Director, People Programs, Systems & Analytics to establish operational objectives, roadmaps, work plans, and operating rhythms for People programs, systems, analytics, and AI, translating the People Operations strategy and LaunchDarkly’s priorities into executable plans.

Your team will develop technical and AI-assisted capabilities while turning workforce data into analytics and insights that allow the business to make informed decisions. This role reports to the Senior Director, People Operations.

In this role you will lead a small team and establish the framework for responsible AI use regarding People data. You will partner with Legal, Security, and IT, and recommend solutions that improve reporting, employee support, and efficiency.

Responsibilities:

• Design the vision, strategy, roadmap, governance, and operating rhythms for all People programs, systems, analytics and AI, in alignment with LaunchDarkly’s business and People priorities. Manage the orchestration and successful completion of organization wide deliverables including OKRs, annual deliverables, and key projects, acting as a visible leader and facilitator within the People organization.

• Lead, coach, and develop a small, high-performing team, creating clarity, strong partnerships, and a culture of thoughtful execution and continuous improvement.

• In partnership with the Director, People Operations, ensure that programs and operating processes across the employee lifecycle, including onboarding, offboarding, employee data, documentation, compliance-related workflows, employee support, and international operations can be optimally managed through our HR tech stack with measurable, decision-informing analytics

• Design and evolve the People technology ecosystem, ensuring systems are integrated, scalable, secure, fit for purpose, and aligned to the employee and business experience.

• Establish standards for People data quality, definitions, governance, access, documentation, and stewardship, and build trusted reporting and self-service insights for People partners and business teams.

• Design an analytics strategy that translates workforce data into executive-ready narratives and practical recommendations across headcount, attrition, hiring, organizational health, employee experience, and workforce planning.

• Define a responsible AI strategy for the People function, including use-case prioritization, governance, human oversight, and adoption of solutions that improve reporting, decision-making, employee support, and operational efficiency.

• Partner with the Senior Director, People Operations, functional partners, and subject-matter experts to translate capability gaps into scalable learning experiences, then measure participation, effectiveness, behavior change, business impact, and equity of access.

• Lead change management for new systems, programs, policies, and processes, including communications, training, stakeholder readiness, adoption, and post-launch improvement.

• Manage vendors, dependencies, and tradeoffs, bringing structure to ambiguity and maintaining a clear view of value, risk, and long-term scalability.

Qualifications:

• 15+ years of experience in People Operations, including 5 years leadership across People Programs, People Systems, People Analytics, or a similarly complex function. Experience should include the selection and optimization of HRIS and Talent systems at small and medium- to large-sized companies.

• A track record of organization-wide project and program management, designing operating models, building roadmaps, and delivering cross-functional programs at scale.

• Implementation and development of comprehensive data analytics, reporting, and dashboarding tools for Human Resources and Talent organizations with knowledge and experience in AI-enablement for those functions.

• Experience managing and developing a team and building strong cross-functional partnership...