Head of People Operations

Who We AreNotion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.

About the Role:What if the busy work just got out of the way?

Behind every great employee experience is a quiet system: the onboarding that feels effortless, the leave handled with care, the paycheck that's right the first time. It's craft most people never see, and we think it deserves the same care we put into the product. We want People Ops that feels like a great mechanical watch: you never think about it, and it's never wrong.

Imagine the first day at a company where every laptop, login, and handshake worked on the first try. That's the bar.

We're looking for a Head of People Operations to lead that work. You'll shape the strategy across People Operations and Total Rewards operations, making everyday work simpler, more reliable, and increasingly agent-enabled.

This is a player-coach role. You'll develop the team, set direction, and stay hands-on, especially as you learn Notion. You'll combine operational craft with thoughtful automation, keeping care and human judgment at the center of every sensitive decision.

This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.

What You'll Achieve:- Be customer zero for AI-enabled operations. Prototype and scale agents on real workflows, with trusted data, the right access, and human review built in. (Yes, we run our own People Ops on Notion. Yes, it's a little meta.)

• Build the experience behind the experience. Every hire, change, leave, and farewell runs through the systems you design.

• Lead a team that wears many hats. You'll coach, set the roadmap, and still get your hands dirty. No boredom guaranteed.

• Join at a moment of growth. Notion is scaling, and there's a real green field to build something simple and lasting.

• Work across the whole company. Partner with People, Finance, Payroll, Legal, IT, and BizTech to make handoffs smooth and change stick.

• Put agents to work, thoughtfully. Test and scale useful workflows with validation and human review. (Automate the busy work, never the judgment.)

• Lead the team and set the roadmap. Clear ownership, clear priorities, and room for people to grow.

• Build reliable lifecycle workflows. Onboarding, employee changes, leaves, and offboarding, with clear intake, service standards, and escalation paths.

• Run Total Rewards operations. Own routine compensation and benefits operations, from cycle readiness and data changes to Payroll handoffs, with accuracy and good judgment on exceptions.

• Measure what matters. Use service, quality, and adoption data to keep improving, with data integrity and audit readiness built in.

• Make change stick. Align partners across the company and drive adoption.

Skills You'll Need to Bring: - You've led a People Operations team in a shared services model and built scalable processes in a growing company, while staying hands-on.

• You've built Peop...