Implementation Project Manager

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!Revinate is proud to be a Great Place To Work Certified company! Check out what our employees say makes working here so great: Great Places To Work x RevinatePlease take note of the shift for this position. This role will be covering Central European working hours. Typically running from 1:00 PM IST - 9:30 PM IST, Monday - Friday. This role is supporting customers based in EMEA and APAC. All applicants and candidates must be willing to interface with team members in North American & European based time zones. Company Overview Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability.

Our products and our people combine to give hoteliers the superpowers they need to crush their goals. With Revinate, hoteliers shift share away from OTAs and drive tangible results across an individual property or a portfolio. Our industry-leading, AI-powered, customer data platform collects, unifies and, synthesizes data giving hoteliers a foundational advantage.

Hoteliers gain critical intelligence – guest lifetime spend, stay preferences, ancillary revenue, and more. With Revinate’s Rich Guest Profile® data points, hoteliers don’t need to guess who their most profitable guests are, or how to drive conversions across email, voice, messaging, and digital channels.

Revinate's direct booking platform and omnichannel communication technology powers 1.1 billion Rich Guest Profiles across 12,500+ hotels to drive over $24 billion in direct revenue.

Be a superhero. Join the mission. Transform the industry.

Get Revinate. Get superpowers. Role Overview The Implementation Project Manager works with new and existing customers to onboard Revinate’s entire product suite and provide long-term success. The role is the small-scale project manager for new customer implementations, product upsells, and Statement of Work requests. The selected candidate will work with internal and external contacts to onboard new customers, track the status of project deliverables, work with external vendors to facilitate integrations, make sure that technical aspects of the product are working correctly, resolve real-time technical issues, and ensure all projects are completed efficiently and on time.

A blend of project and stakeholder management, customer-facing communication, and masterful cross-department collaboration, the ideal candidate thrives in a fast-paced environment, quickly adapts to new technology, and can manage simultaneous projects with varying deadlines.

Top Three Outcomes for Year One

• Develop a strong foundational knowledge of all Revinate products and what it takes to implement them from end-to-end.

• Independently manage 25-35+ new mid-Level Strategic pro...