Lead Brand Designer

Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5/5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We’ve also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer’s Choice for 2026, and were featured in Snowflake’s Modern Marketing Data Stack 2026.

With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

We’re looking for a Lead Brand Designer to join our Brand & Content team to shape how Iterable’s brand comes to life visually, across our website, advertising, events and more.

Our goal is to make Iterable the most recognizable and differentiated brands in our category and this person will play a critical part in that.

In this role, you will own and evolve Iterable’s brand identity system, set the visual direction for our marketing, and create high-impact creative that drives measurable results across paid, digital, and event channels. You’ll combine exceptional hands-on design craft with an eagerness to adopt AI tools that scale the impact of your designs.

Key Responsibilities:

Evolve Iterable’s brand design and systems

You’ll own how Iterable’s brand is expressed visually, the standards it is held to, and how it evolves as the company scales.

• Improve Iterable's brand design guidelines and systems, defining how the brand is expressed across touchpoints, from color hierarchy, typography, and photography and illustration standards to how our product is represented in marketing..

• Serve as the leader and advocate for Iterable’s brand, championing consistency across marketing and guiding how the brand extends across products, partners, and other market-facing applications.

• Develop and maintain the templates and toolkits that enable consistent, on-brand execution across teams.

• Set the visual direction for Iterable’s website with our web team, and partner with product marketing so creative reinforces our positioning and value story.

• Own product imagery standards in marketing (UI mockups, demo data, and in-product screenshots) in partnership with product design.

• Define and art-direct photography and illustration, with clear rules for when each imagery style is used and reduced reliance on stock.

• Establish review standards and QA so creative production at scale stays accurate and on-brand.

• Partner with product design so the brand shows up consistently between marketing and the product.

Lead creative for campaigns, advertising, and events

You’ll translate marketing objectives into creative that earns attention, communicates Iterable’s differentiation,...