Operations Manager, Event Management

Where Human Connection Fuels Possibility ​At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. ​

Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.

​Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.​

And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. ​

That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.​

We have a passion for excellence and genuine care for the people making it possible.

Provides a centralized point of leadership for coordination and execution of face to face, digital and hybrid events/programs within a team so that operational excellence results with all program operations. Strives to meet client needs, specifications, objectives, and quality standards. Work with the collective event management team and direct reports to maximize contribution margin by effectively managing the customer experience, balancing customer satisfaction, employee satisfaction and organizational cost. This position centers heavily around accounting and compliance.What You’ll Be Doing

• Lead, mentor, and coach Event Management team members across markets and event types, including performance management, development conversations, and goal setting.

• Coordinate regular team meetings, communications, onboarding support, and training initiatives.

• Oversee labor management, time tracking, T&E reporting, and invoicing approvals to ensure accuracy and compliance.

• Provide Event Management support for assigned target accounts, including project oversight, relationship management, and financial and compliance management.

• Ensure adherence to workflows, client SOPs, and best practices across accounts for operational consistency.

• Review and audit team transactions and deliver monthly and quarterly reporting for SLA, finance, compliance, and event management.

• Support new initiatives, processes, and continuous improvement efforts across the organization.

What You’ll Bring

• Bachelor’s degree or equivalent experience.

• 3–5 years of experience in meetings, events, and/or incentive travel (pre- and/or post-sale).

• 1–2 years of proven supervisory or people leadership experience preferred.

• Experience managing budgets and financial oversight for programs or accounts.

• Strong organizational, communication, and motivational skills with the ability to manage multiple priorities.

• Ability to work effectively with all levels of an organization, including clients and external partners.

Nice To Have

• Global travel or hospitality industry experience.

• Understanding of experience design and the ability to articulate event outcomes tied to business objectives.

• Professional certifications such as PMP, CMP, CIS, CITP, HMCC, or DES.

• Experience with congress and internal meetings

• Preferred location in Raritan NJ or Cincinnati OH

Working...