Part-time Virtual Medical Assistant | New York Mental Health Practice

Are you an experienced Virtual Medical Assistant with a background in mental health or behavioral health?

We're looking for a reliable and detail-oriented professional to support a solo, independent psychiatric nurse practitioner practice in New York providing medication management through telehealth and in-person appointments.

Key Responsibilities:

• Schedule patient appointments and send reminders

• Support patient intake and insurance verification

• Sort and route incoming patient portal messages

• Prepare paperwork for prior authorizations

• Submit and follow up on insurance claims

• Send pre-approved standard patient communications

• Log prescription refill requests and queue them for provider review

• Maintain HIPAA-compliant patient communication and documentation

Requirements: Experience working in a New York mental health or behavioral health practice

• Previous experience as a Virtual Medical Assistant or healthcare administrative professional

• Familiarity with insurance verification, patient intake, scheduling, and claims

• Comfortable handling confidential patient information

• Strong communication, organization, and attention to detail

• Familiarity with New York healthcare and payer processes

Bonus: Experience with Valant

• Advanced medical billing experience

• Experience supporting a psychiatric nurse practitioner

Open to LATAM and PH applicants!Please send your applications to with the subject line Healthcare Virtual Assistant – Mental Health.

Originally posted on Himalayas