Product Manager

About the Role We are seeking a highly organised and proactive Product Manager to drive product delivery, maintain the product roadmap, and translate customer and operational needs into clear, actionable requirements. In this role, you will work across a buyer-facing mobile application, seller fulfilment workflows, and internal administration tools. Collaborating with leadership, engineering teams, customers, sellers, and regional partners, you will ensure product priorities are aligned with business objectives and user needs. The ideal candidate combines exceptional communication skills, strong critical thinking, sound product judgement, and the ability to take ownership and deliver results independently. About the Client You will be working with an innovative technology-driven business operating in the marketplace and fulfilment space. The organisation focuses on improving the experiences of buyers and sellers through digital products, streamlined operational workflows, and reliable technology solutions. Ideal Profile Product Management & Delivery 4+ years of experience in product management, product ownership, or software delivery within a technology-focused business. Ability to understand technical discussions and translate loosely defined business needs into clear, actionable requirements. Strong organisational skills, attention to detail, and consistent follow-through. Confidence working independently, challenging assumptions, and collaborating across multidisciplinary teams. Communication & Critical Thinking Excellent written and spoken English, with the ability to explain complex topics clearly and concisely. Strong analytical and critical-thinking skills, with the ability to identify inconsistencies, missing requirements, and unsupported assumptions. Confidence communicating with technical and non-technical stakeholders and raising risks or ambiguities early. Product & User Experience Good UX judgement, particularly for mobile applications and task-oriented operational workflows. Ability to assess user journeys, identify friction points, and recommend practical improvements. Experience testing products hands-on and validating whether features meet their intended objectives. Tools & Technical Understanding Comfortable using project management, collaboration, and AI-powered productivity tools. Ability to use AI tools for research, analysis, drafting, and requirements reviews while independently validating their accuracy. Desirable Experience Experience with B2B marketplaces, e-commerce, logistics, or order fulfilment. Familiarity with mobile applications and multi-sided products serving different user groups. Understanding of ordering, product substitutions, deliveries, invoicing, and customer support workflows. Exposure to SaaS platforms, APIs, or third-party integrations. Responsibilities Product Roadmap & Prioritisation Develop, maintain, and prioritise the product roadmap, balancing customer needs, commercial objectives, and engineering capacity. Ensure product priorities reflect user feedback and business requirements. Support informed decision-making by identifying dependencies, trade-offs, and competing priorities. Product Delivery & Coordination Track projects, milestones, dependencies, blockers, and delivery commitments. Maintain visibility across product initiatives and keep stakeholders informed of progress. Identify risks and delays early, helping teams resolve issues and maintain delivery momentum. Customer Insights & Requirements Gather, analyse, and consolidate feedback from buyers, sellers, regional representatives, and internal operations teams. Translate customer and business problems into clear product briefs, user stories, workflow descriptions, and testable acceptance criteria. Review requirements for completeness, clarity, and consistency before handing them over to engineering. User Experience & Workflow Improvement Review buyer-facing mobile experiences, including checkout and order tracking, alo...