QA Engineer – Salesforce & Enterprise Applications

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a QA Engineer – Salesforce & Enterprise Applications to support quality assurance across Salesforce and integrated enterprise applications to join our team!

Work Schedule: This is an initial one-year contract position, and the role is assigned to a second-shift schedule.with standard business hours of Monday through Friday, 12.30 PM IST – 9.30 PM IST in your local time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Job Responsibilities

• Analyze user stories, business requirements, solution designs, and acceptance criteria from a QA perspective to ensure requirements are complete, consistent, and testable.

• Identify requirement gaps, edge cases, dependencies, and quality risks early in the software development lifecycle and work with Business Analysts, Product Owners, and Developers to clarify expected behavior.

Technical Oversight

• Develop and maintain test plans, test scenarios, test cases, test data, and test execution documentation.

• Perform rigorous functional, integration, end-to-end, regression, and negative testing for Salesforce applications and related enterprise systems.

• Test Salesforce functionality including business processes, Flows, validation rules, objects, fields, permissions, profiles, record types, and other configuration and customization.

• Design, develop, execute, and maintain automated test cases using Copado Robotic Testing, with a focus on reusable and maintainable regression automation.

• Evaluate existing and new test cases to identify opportunities to improve automation coverage, regression coverage, and overall testing effectiveness.

• Test integrations between Salesforce and other enterprise applications, including APIs, middleware, scheduled processes, and inbound/outbound interfaces.

• Perform data migration and data validation testing, including field mapping, record counts, data completeness, accuracy, transformation, synchronization, and exception handling.

• Identify, document, and track defects with clear reproduction steps, severity, supporting evidence, and business impact; retest fixes and perform appropriate regression testing.

• Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demonstrations, and retrospectives, and provide QA estimates, status updates, and quality risks.

• Collaborate with cross-functional teams to continuously improve QA processes, test automation, regression coverage, defect prevention, and overall software quality.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, E...