RevOps Automation Specialist

This is a remote position.About The Company

This company was founded to focus specifically on business-to-business (B2B) Software-as-a-Service (SaaS) companies. Unlike most agencies, who focus on only a few aspects of marketing, this company owns the full spectrum, from marketing strategy and positioning to campaign management and website optimization. They bring extensive experience in leadership, strategic direction, and a clear ‘B2B SaaS Success Blueprint’ proven to generate millions of dollars in attributed revenue for clients around the world. It prides itself on mentorship, education, and an entrepreneurial spirit to take on new challenges and improve every day.

About the Role:Are you ready to level up? If you love building in HubSpot and turning GTM chaos into clean, automated systems, you've come to the right place. You'll be the hands-on architect and builder behind a portfolio of B2B SaaS clients' GTM systems, reporting to the RevOps Automation Manager. All hires take part in a probationary period to determine if the role is a good fit. Responsibilities:

• Serve as the RevOps/automation point of contact for a portfolio of B2B SaaS clients, joining regular client calls and owning day-to-day execution

• Design greenfield HubSpot architectures for new clients — lifecycle stages, MQL/SQL definitions, lead routing, deal pipelines across geos/segments, and the rationale behind each choice

• Architect and implement HubSpot ↔ Salesforce integrations — sync rules, object ownership, deduce logic, and error handling across Contacts, Companies, Deals, and Custom Objects, with monitoring built in from day one

• Build, configure, and optimize HubSpot portals across Marketing, Sales, Service, and Ops Hubs — including complex workflows, lifecycle stages, lead scoring, properties, pipelines, custom objects, and Ops Hub custom code/webhooks where appropriate

• Audit new client stacks and deliver a prioritized 90-day roadmap — quick wins, structural fixes, and longer-term improvements — without creating tech debt

• Design and enforce SLA frameworks in HubSpot (time-to-first-touch, touch cadence, recycle rules) with escalation logic that actually fires

• Implement and maintain integrations across the broader GTM stack (Salesforce, Clay, Zapier/n8n, LinkedIn, Outreach, Google Ads, Clearbit, and others)

• Build client dashboards that tie pipeline velocity, conversion rates, and multi-touch attribution back to channel/campaign — surfaced in a way leadership can actually make decisions from

• Own data hygiene, enrichment workflows, and database structure across client portals — naming conventions, validation, picklist strategy, and automated cleanup routines

• Implement GDPR/CCPA requirements (consent capture, lawful bases, data retention, sensitive property permissions) with auditability

• Identify and ship high-ROI AI automations — enrichment, smart routing, content drafting with guardrails, ticket deflection — and measure the lift

• Translate client goals and pod-level strategy into working automation — and explain it clearly to non-technical stakeholders on calls

• Troubleshoot complex issues (sync drift, duplication, workflow failures) with a structured triage approach that prevents regressions

• Document everything you build — contributing reusable workflows, templates, playbooks, and build standards to Kalungi's internal RevOps toolkit so the work scales across pods and clients

• Raise the bar across Kalungi's automation team by mentoring specialists on specific builds, running workflow reviews, and helping level up quality and speed across the team

• Partner with pod CMOs, PMMs, content, paid, and ABM specialists to keep automation aligned with the broader marketing strategy.

Requirements

• Education/Background: Bachelor's degree or equivalent working experience in business, marketing, operations, or a related field (4–6 years in RevOps, marketing ops, CRM administration, or GTM systems roles — ideally...