Sales Patient Coordinator (High Value Cases)

Category: Health Care

Location:

Position:Sales Patient Coordinator (High Value Cases)

Company:Medical Departures Inc.

Department:Medical Team

USD 800 - 1,100 per month + Commission + Performance Bonuses

100% Remote — LATAM / APAC / EU

Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts

About UsMedical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.

We help patients find high-quality, affordable care abroad through our platforms:DentalDepartures.comandMedicalDepartures.com.

Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.

About the RoleWe are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings.

This is NOT short-cycle commodity sales.This is:

• Long follow-up cycles

• Emotional trust-based selling

• High-ticket consultation sales

• Travel-readiness qualification

• Attendance-driven execution

You will be responsible not just for booking — but for ensuring patients SHOW UP.

If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you.

What You’ll Do Big-Ticket Conversion (Primary Focus)

• Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.

• Execute structured follow-up sequences (minimum required touchpoints).

• Handle objections around:

• Price

• Travel

• Fear

• Clinic credibility

• Position treatment packages, brochures, and custom quotes professionally.

• Drive patient commitment toward deposit and confirmed attendance.

Long-Cycle Follow-Up Discipline

• Maintain consistent follow-up across sales cycles.

• No lead left untouched.

• Recycle dormant big-ticket leads strategically.

• Avoid premature “Not Interested” tagging without qualification attempts.

Pre-Attendance Qualification

Before a booking is accepted as confirmed, you must validate:

• Treatment intent

• Financial readiness

• Timeline commitment

You will work with Team Leaders to ensure bookings are not soft or forecast-inflating.

Attendance Ownership

• Proactively manage pre-VIP communication.

• Confirm travel details, deposits, and readiness.

• Reduce no-show rates.

• Protect clinic relationships by ensuring booking integrity.

Pipeline & CRM Discipline

• Maintain 95%+ CRM accuracy.

Track every stage: Lead → Contact → Qualified → Booked → Attended

• No ghosting, no abandoned big-ticket opportunities.

• Follow reassignment and performance-based distribution rules.

Performance Expectations

This is a performance-driven role.You will be measured on:

• Big-ticket conversion rate

• Follow-up compliance

• Booking quality

• Attendance rate

• Revenue generated

• CRM accuracy

Top performers receive:

• Priority access to high-value leads

• Promotion eligibility (Senior / Closer / Team Lead)

Underperformance leads to reduced big-ticket allocation.

Team Collaboration

• Join coaching sessions, performance reviews, and weekly team syncs.

• Participate in sales challenges and contribute to team targets.

Ready to Join the Global Dental Revolution?Be part of a team that helps patients worldwide access affordable, high-quality care.

Apply now help us build the world’s largest global medical marketplace.

Requirements Who You Are:

• >5 years of sales experience (ideally in healthcare, travel or remote B2C sales)

• Proven experience closing $3,000+ ticket deals

• Comfortable handling long-cycle sales

• Disciplined follow-up executor

• Comfortable being audited on performance

• Resilient under rejection and objecti...