Senior Manager, Accounting

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio Join the team as Twilio’s next Senior Accounting Manager.

About the job

As Senior Accounting Manager within our Controllership PMO group, you will define and lead strategic initiatives across the Controllership organization and play a critical role in achieving our company goals. You will lead multiple high-visibility, high-impact projects from ideation and strategy through planning, execution and go-live, including M&A integration, global system implementations, and operational process improvements leveraging AI and automation. Wit

With a focus on driving efficiency, scalability and compliance to support Twilio’s growth, you will support stakeholders across the Controllership org, including Accounting, Tax, and SEC Reporting, and operational teams including AP, Billing and Payroll. You will also interact heavily with cross-functional teams in R&D and GTM.

Responsibilities

In this role, you’ll:

• Lead multiple complex strategic initiatives: Partner with senior members of the Controllership organization and cross-functional teams (Billing Platform, Financial Systems Enablement, IT/Support, ERP PMO, M&A, Finance) to ensure resources are focused on the highest priority work and all projects are delivered on time, within scope and within budget.

• Drive automation of operational processes: Identify, validate and prioritize automation opportunities and project manage execution. Contribute to CFO-level automation initiatives through knowledge sharing, advocacy and project support when needed.

• Champion critical, org-wide change-management efforts: Proactively communicate with a broad set of stakeholders and follow up to confirm understanding; focus on solving problems, and create a space where new ideas are encouraged, discussed, supported and developed.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years in Accounting, with preferred experience in global public companies with 1B+ in annual revenue

• Deep understanding of US GAAP, with a demonstrated ability to interpret, document and operationalize new, complex accounting scenarios

• Direct experience with SOX, with demonstrated ability to identify and assess risks and implement appropriate mitigations

• A proven track record managing cross-functional projects from initiation to closure

• Demonstrated success automating accounting and operational processes, and hands-on experience with a wide range of automation tools

• Exceptional communication skills, with the ability to express yourself clearly and succinctly, both in writing...