Senior PR and Communications Manager (12 month fixed-term contract)

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London OR UK Remote | 💰 £95,000 - £115,000 + Benefits | Hear from the team ✨

💼 The Team

If you love driving ambitious PR strategies, across multiple European markets outside of the UK and are passionate about what Monzo is doing, this could be the role for you! We're looking for an experienced PR professional to join our team as a Senior PR and Communications Manager (12 month fixed term contract) for Expansion Markets to help us bring Monzo to more people in more places.

You will have strong experience managing successful PR activities and campaigns in markets beyond the UK. You’ll have the ability to run the day-to-day PR activity in already established markets whilst also planning and executing PR launches in brand new markets and supporting in-market leadership profiling.

In this role, you will work closely with multiple teams including marketing, social, influencer, product and Monzo’s leadership team. You’ll devise and execute PR strategies that support business goals and showcase the best of Monzo in other markets. You'll need the ability to multitask managing multiple campaigns and market launches at the same time as well as having exceptional stakeholder management and collaboration skills.

This role is for a strategic planner and doer, you can see the big picture but are not afraid to get your hands dirty and approach projects in a collaborative manner.

You'll report to the Director of Corporate Communications and will manage an EU PR Manager based in Spain.

🔑You’ll play a key role by…

• Planning and executing all PR activity in already established European markets, Ireland and Spain.

• Leading and implementing our go-to-market PR strategy for Monzo in all new markets across EU. This includes establishing resources, building a launch plan and running the day-to-day.

• Finding creative ways to get Monzo regularly into consumer press through big campaigns and smaller reactive, locally relevant news jumps.

• Balance global campaigns with localised stories to ensure consistency and locally relevant content.

• Managing spokespeople and acting as a strategic advisor to senior leaders on external communications, media training, engagement, and storytelling.

• Collaborating cross-functionally with product, commercial, and operations teams to uncover and amplify compelling PR opportunities.

• Managing current international agencies and team members whilst also resourcing and setting us up for success in new EU markets.

• Building strong relationships with key media and journalists, while managing incoming press enquiries.

• Using data and insights to inform and adapt strategy for our international expansion efforts.

• Establishing new processes and ways of wo...