Senior Sales Engineer - Italy

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Senior Sales Engineer to join our team. This is a Hybrid role, based in either Rome or Milan, reporting to the Sales Engineering Manager in the Solutions Consulting organisation. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future. Working within a collaborative, fast-paced environment, you will act as a pivotal technical partner to demonstrate the power and agility of Zscaler cloud transformation to the world.

What you’ll do (Role Expectations)

• Present the Zscaler cloud security platform to prospective customers

• Set the vision and translate goals into enticing and relevant recommendations

• Act as a trusted advisor to clients while aiding their transformational journey

• Guide customers from identifying and prioritizing use cases through defining and delivering successful projects, remaining a trusted advisor throughout the customer lifecycle

• Gather customer technical requirements and promote the value proposition in POV, presentations, and demos with prospects and customers

Who You Are (Success Profile)

• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

• You act like an owner. Your passion for the mission fuels your bias for action, navigating seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You actively seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

• You are customer-obsessed. You build deep empathy for our partners and anchor your decisions in solving their real-world technical problems.

• You lead with integrity. You hold yourself and others to a high standard of accountability, building trust through consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain

• At least 8 years of experience as a Sales Engineer or Systems Integrator

• Deep knowledge of enterprise network or cloud security technologies

• Proven experience working with Value Selling Methodologies and strong operational discipline, including maintaining accurate and timely Salesforce records, producing clear documentation, and completing required training

• Demonstrated proficiency producing technical presentations and product demonstrations

• Solid experience collaborating with sales to qualify opportunities, build territory plans, and deliver proof of concep...