Senior Salesforce Functional Analyst(QA)

When our values align, there's no limit to what we can achieve.

At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

About Parexel Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose, moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry leading innovation, With Heart®.

About the RoleWe are seeking a Senior Salesforce Functional Analyst to join our team. As a Senior Salesforce Functional Analyst, you will ensure that the Salesforce solutions our teams rely on are accurate, thoroughly tested, and ready for change. Your work supports the systems that help us manage client relationships, proposals, and contracts, which make it possible to deliver clinical research that advances new treatments for patients. This position plays a key role in translating business needs into clear requirements, validating every enhancement before it reaches production, and keeping releases reliable across the sprint cycle.

You will collaborate with business analysts, developers, administrators, and business stakeholders, work within Agile methodologies, and contribute from requirements through deployment. Responsibilities include business analysis, system and integration testing, Salesforce configuration, stakeholder support, and continuous improvement, with opportunities to deepen your expertise and influence how Salesforce supports our business.

You will join a fast-paced, growth-oriented environment focused on making a meaningful impact through rigorous testing, well-documented requirements, and dependable Salesforce releases. With diverse teams and continuous learning opportunities, the Salesforce Business Analyst and Quality Assurance Analyst can explore career paths and expand skills across the Salesforce platform, Agile delivery, and clinical development business.

Key Responsibilities

Quality Assurance: Design, develop, and execute comprehensive system test cases for Salesforce enhancements, including managed packages and connected solutions. Perform regression testing, test integrations with other enterprise systems, maintain testing artifacts, and run end-to-end smoke testing during weekend sprint release deployments, which occur once every three weeks

Business Analysis: Work with stakeholders to understand business requirements and document them as user stories in collaboration with business analysts. Create Visio flows that document new and existing business processes and functionality

Salesforce Configuration: Administer a range of declarative solutions to support sprint work and resolve production issues when needed

Collaboration and Issue Resolution: Translate requirements into effective test scenarios, identify, document, and track defects throughout the testing lifecycle, and work with the development and ad...