Senior Solution Engineer

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

About the Role

As a Senior Solution Engineer (Expansion), you will be a strategic technical leader for Snowflake’s enterprise customers & Prospects in Malaysia, with a focus on Telecommunications (Telco) and Financial Services (FSI) sectors.

You will partner closely with Account Executives to drive adoption, workload expansion, and multi‑line-of-business growth across your accounts. You will act as a trusted advisor to senior technical and business stakeholders, guiding them on how to use Snowflake as the core of their data, analytics, and AI strategy.

This is a field-facing, customer-first role that combines deep technical skills, strong industry context (Telco/FSI), and the ability to design and communicate high‑impact architectures.

Key Responsibilities

• Drive Expansion in Existing Accounts

Own the technical expansion strategy for a portfolio of Telco & FSI customers in Malaysia.

• Identify new workloads, use cases, and lines of business to land on Snowflake (e.g., risk & compliance, customer 360, network analytics, fraud, revenue assurance, real-time personalization).

• Map business objectives to Snowflake-powered solutions that increase consumption and platform stickiness.

• Spearhead Technical motion for Customer Acquisition

Present Snowflake technology and vision to executives and technical contributors at prospects and customers

• Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation

• Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them.

• Customer Discovery & Technical Leadership

Lead technical discovery sessions with architects, data leaders, and domain stakeholders to uncover pain points, constraints, and opportunities.

• Craft and present target-state architectures, reference patterns, and roadmaps for data consolidation, analytics, data science & AI, and data sharing/monetization.

• Serve as the technical quarterback in the account team, orchestrating internal resources (specialists, PS, partners) to execute expansion strategies.

• Telco & FSI Industry Focus

Bring domain perspective on FSI and Telco: typical data estates, regulatory & compliance concerns, and common analytics/AI use cases.

• Advise on how Snowflake addresses data residency, security, governance, and regulatory expectations in these industries.

• Develop and reuse industry-specific solution patterns, demos, and assets that resonate with FSI and Telco stakeholders.

• Solution Design, Demos & POCs

Design and deliver compelling demos and technical narratives tailored to each customer’s architecture and use cases.

• Lead and execute POCs/Pilots that prove value and de‑risk platform decisions, including success criteria definition and joint execution plans.

• Translate complex technical capabilities into clear business value and ROI for senior non-technical audiences.

• Technical Governance & Best Practices

Guide customers on best practices for data modeling, performance optimization, cost governance, security, and operations on...