Senior Technical Enablement Engineer

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Senior Technical Enablement Engineer to join our team. This is a Remote role, reporting to the Sr. Director of GTM Technical Strategy & Enablement in the WW GTM Operations department. As a Senior Technical Enablement Engineer, you will accelerate technical go-to-market initiatives by building deep engagement with internal teams and leveraging modern learning methodologies to scale our enterprise security solutions globally.

What you’ll do (Role Expectations)

• Manage multiple simultaneous technical enablement projects while ensuring timely delivery and high-quality outcomes across global time zones

• Develop deep proficiency in Zscaler's products to design and refine demos, proof-of-value processes, and architectural workshops

• Create and execute enablement plans, programs, and technical content

• Leverage AI-assisted content development tools to accelerate the creation of scalable enablement assets including learning paths, labs, and simulations

• Collaborate with Sales Engineering leadership and Product Management to translate complex technical concepts into compelling, outcome-focused narratives

Who You Are (Success Profile)

• You are a self-starter with a growth mindset who thrives in ambiguity and fast-paced environments.

• You are naturally curious about cybersecurity, cloud infrastructure, and AI-driven innovation.

• You are a skilled communicator who can translate deep technical complexity into clear, engaging learning experiences for diverse audiences.

• You are a high-trust collaborator who builds strong relationships across teams, operating as a connector to remove friction and accelerate alignment.

• You are outcome-oriented, measuring success by technical seller confidence, pipeline impact, and the field's overall ability to win.

What We’re Looking for (Minimum Qualifications)

• 5+ years of overall experience, with at least 2 years in Technical Enablement or Sales Engineering in a fast-paced, high-growth environment

• Demonstrated presentation skills with the confidence to deliver technical knowledge to experienced professional audiences

• Experience as a sales engineer or equivalent for a cybersecurity vendor or technology partner

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

• Ability to meet domestic and international travel requirements as needed for the role

What Will Make You Stand Out (Preferred Qualifications)

• Comprehensive understanding of technical sales elements including discovery, architecture workshops, exception handling, demos, and proof-of-value

• Proficiency in creating interactive and adaptive e-learning content using modern authoring tools

• Proven ability to leverage AI technologies and workflows to build personalized learning agents or agentic enablement...