Strategic Alliances Senior Manager

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

Job Overview

We are seeking a dynamic and experienced partnership professional to lead our partner initiatives in enterprise business and public sector. This role involves developing and managing strategic alliances with key partners, driving joint go-to-market strategies, and ensuring the success of our enterprise business and public sector engagements.

Key Responsibilities

• Partnership Strategy: Work with sales leadership to develop and execute PagerDuty’s enterprise business and public sector partner strategy.

• Partner Development: Identify, establish, and nurture strategic partnerships with public sector partners including distributors like Carahsoft, contractors and system integrators.

• Go-to-Market Strategy & Execution: Collaborate with internal teams and partners to develop and execute joint go-to-market strategies, driving awareness, adoption, and revenue growth in target accounts.

• Relationship Management: Build and maintain strong relationships with key stakeholders within partner organizations, ensuring alignment of objectives and mutual success.

• Sales Enablement: Work closely with the sales team to develop and deliver training, tools, and resources to support the public sector sales efforts.

• Market Intelligence: Stay informed about public sector trends, regulatory changes, and competitive landscape to identify opportunities and risks.

• Performance Metrics: Track and report on the performance of strategic alliances, providing insights and recommendations for continuous improvement.

• Event Participation: Represent PagerDuty at public sector and industry events, conferences, and industry forums to promote our solutions and expand our network.

Basic Qualifications

• Experience: 5+ years of experience in developing and managing strategic enterprise business and public sector partnerships.

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• Industry Knowledge: Deep understanding of contemporary partnering models, methodologies and GTM approaches. Deep understanding of the benefits and relative value of various routes to market. Working knowledge of basic contracting, technical documentation and marketing techniques necessary to execute against the company’s Enterprise and Public Sector Business strategy.

Relationship Building: Proven ability to build and maintain positive, trusting, working relationships with key internal and external stakeholders all while delivering results in a highly complex, matrixed global organization.

• Strategic Thinking: High degree of natural curiosity. Strong strategic planning and analytical skills, with the ability to develop and execute comprehensive partnership strategies. High tolerance for ambiguity with the ability to execute in a changing environment and get work done.

• Communication Skills: Excellent verbal and written communication skills, with the ability to influence and engage senior executives.

• Leadership & Collaboration: Proven ability to build, collaborate, lead and execute strategy in a cross-functional environment. Significant experience working with sales, marketing, product, and legal teams.

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Willingness to Travel as needed

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