Technical Business Analyst

WE ARE HIRING: Technical Business AnalystLocation: Sri Lanka

Employment Type: Full Time

Industry: Software Development / Data Analytics / Financial & Brand Intelligence

Role OverviewWe are seeking an experienced and highly analytical Technical Business Analyst to join a growing Software Engineering team responsible for developing and enhancing complex business-critical software platforms. This role serves as the bridge between business stakeholders, analysts, project managers, and software engineers. The successful candidate will be responsible for gathering requirements, analyzing business processes, documenting system functionality, creating user stories, and translating business needs into clear technical specifications that support software development initiatives. The ideal candidate will combine strong business analysis expertise with technical understanding, enabling them to work confidently across system architecture, APIs, database structures, business logic, and software development processes.

Role ImpactAs a Technical Business Analyst, you will become a subject matter expert on a highly specialized software platform that supports data collection, analysis, valuation modelling, reporting, and strategic business insights. You will play a critical role in ensuring alignment between business users and technical delivery teams while helping drive product improvements and operational efficiency.

Key ResponsibilitiesBusiness Analysis & Requirements Management

• Act as the primary liaison between stakeholders and software engineering teams.

• Engage with users and business stakeholders to understand challenges, objectives, and operational requirements.

• Gather, analyze, validate, and document detailed business and functional requirements.

• Identify gaps, ambiguities, risks, and opportunities within requested changes and business processes.

• Challenge assumptions and recommend practical and effective solutions.

• Create clear user stories, acceptance criteria, process maps, and functional specifications.

• Ensure requirements are accurately interpreted and delivered by development teams.

• Participate in requirement workshops, stakeholder discussions, and solution reviews.

User Story Development & Agile Delivery

• Triaging incoming requests and enhancement requirements from users and stakeholders.

• Convert business requirements into structured development-ready user stories.

• Support prioritization activities and sprint planning processes.

• Represent the user perspective throughout the software development lifecycle.

• Work closely with developers and technical leads to clarify functionality and technical requirements.

• Support Agile and Waterfall delivery methodologies where appropriate.

• Participate in sprint reviews, backlog grooming sessions, and project planning activities.

Documentation & Knowledge Management

• Create, maintain, and enhance user documentation, system guides, process documentation, and knowledge resources.

• Document website features, workflows, business processes, and operational procedures.

• Develop user-focused documentation that supports training and operational efficiency.

• Collaborate with engineers and technical teams to document architecture, database structures, and technical workflows.

• Maintain technical documentation, process maps, and system models as the platform evolves.

• Ensure all documentation remains accurate, structured, accessible, and up to date.

Stakeholder Collaboration

• Work closely with software engineers, analysts, project managers, consultants, and leadership teams.

• Facilitate communication between technical and non-technical stakeholders.

• Translate complex technical concepts into business-friendly language.

• Support decision-making through effective communication and stakeholder alignment.

• Build trusted relationships across international and cross-functional teams.

Future-Focused Contributions

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