Technical Solutions Engineer

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Role: Technical Solutions Engineer, HVAC

Location: Remote / South East

Contract type: Full time, permanent

The Technical Solutions Engineer is responsible for managing the post-order process and providing vital technical support to the Data Centre Sales and Project Management teams. Acting as the primary post-sale point of contact, the role ensures accurate order processing, effective coordination with Carrier factories and third-party suppliers, proactive customer communication, and support throughout the delivery lifecycle.

This role is critical to the commercial performance of the UK&I Data Centre business unit. The Technical Solutions Engineer manages the order-to-delivery lifecycle, supports effective cash collection, provides accurate and timely sales (invoicing) forecasts, and acts as a key operational interface between Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe (CSE) Customer Care leadership.

What will you be doing?The role connects customers directly to Carrier’s UK&I Data Centre team, supports both standard and complex orders, supports the project delivery team with coordination of manufacturing, logistics and commissioning activities.

• Support the Sales team with customer enquiries and tender bids

• Direct engagement with clients, consultants and designers to produce detailed and accurate selections

• Manage the end-to-end post-order process from order receipt through to delivery.

• Manage the review and approval of Technical Submittals with the Project management team.

• Act as the main point of contact for customers post-sale, providing clear and proactive communication.

• Provide support to the Project Delivery Team to ensure seamless execution from order intake through to final delivery.

To be successful in this role you will have/be:

• Proven experience in a technical sales or project delivery role with strong technical knowledge, primarily involved in HVAC, building services or similar industry.

• Demonstrated experience supporting multi-disciplinary teams, including customer care, sales, project delivery, or operational support functions.

• Strong understanding of tender enquiries, product selections, technical submittals and post-order handover process.

• Strong stakeholder management skills, with the ability to influence cross-functionally and operate effectively in a matrix organisation.

• Excellent communication skills, with the confidence to handle escalations, complex customer situations, and senior internal stakeholders.

• Strong organisational, prioritisation, and decision-making skills, with the ability to manage multiple competing demands in a fast-paced environment.

• UK driving licence - some travel supporting the sales team will be required

What can we offer you?

• Competitive base salary

• 15% bonus

• Company car or cash allowance

• 25 Days Holi...