XTN-3DFE178 | SOC ANALYST

The SOC Analyst performs in-depth computer security investigations and contributes to incident response with greater independence.

This role requires 1–3 years of SOC or security-related experience, with advanced knowledge of SIEM tools, log analysis, and threat detection techniques.

As a SOC Analyst, you will investigate alerts, perform triage, and distinguish between false positives and true incidents. You will apply knowledge of MITRE ATT&CK, TTPs, and endpoint/network behaviors, while also contributing to playbook updates and automation improvements.

In addition, you will provide input for tool optimization and process updates, while continuing to build analytical skills and effective documentation practices.

• Paid time-offs

• Certification cost reimbursement for computer networking and related fields

• Team collaborations

• HMO Benefits

Information Security Support implementation of required security measures, such as firewalls or message encryption, monitoring performance to notify security experts of any problems.

Customer Service Carry out a range of customer service activities, including handling customer cases and inquiries that are more complex or outside the norm.

Collaboration and Communication Work closely with teammates and clients to communicate clearly about threats, risks, and mitigation efforts. Mentor and guide SOC Analyst I team members in investigative techniques.

Compliance and Reporting Ensure incidents and responses are properly documented for auditing and compliance. Generate reports on SOC activities, threat trends, and metrics.

Support regulatory requirements such as PCI-DSS, HIPAA, or GDPR depending on the organization.

Threat Detection and Monitoring Actively monitor security information and event management (SIEM) tools for alert s and anomalies. Investigate potential threats, intrusions, and suspicious activities in real-time. Perform correlation of events across multiple systems to identify malicious activity.

Incident Handling and Analysis Triage and prioritize incidents based on severity and business impact. Lead initial containment, eradication, and recovery efforts during security incidents.

Escalate critical incidents to senior analysts or incident response teams as needed.

Mentoring Perform basic mentoring tasks, such as answering questions, providing examples, and generally supporting junior colleagues and interns.

Documentation and Backup Draft and maintain basic technical and/or user documentation to a high standard, and create backup files to ensure instant recovery if problems occur.

Personal Capability Building Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.

Tech Savvy Anticipates and adopts innovations in business-building digital and technology applications. For example, successfully leverages the latest technologies to increase

performance. Quickly embraces and masters new technological advances adopted by the organization. May help others learn the terminology.

Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others.

Nimble Learning Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, relishes new or unusual problems; seeks others' input and experiments with own ideas. Easily learns the essence of difficult issues and concepts. Investigates and discuss...