Associate Medical Director, Regulatory Management

Hi, we're Oscar. We're hiring an Associate Medical Director, Regulatory Management to join our Clinical Affairs team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

The Associate Medical Director, Regulatory Management provides strategic and operational leadership for provider clinical regulatory programs and credentialing operations. This role drives clinical policy guidance, ensures enterprise compliance with NCQA, CMS, state, and accreditation standards, and leads continuous process improvement. Partnering cross-functionally across Quality, Network Management, and Compliance, this leader optimizes provider onboarding to deliver a high-quality, compliant network that supports member access and organizational growth.

Work Location: This position is fully remote and open to candidates residing in the U.S., excluding Alaska; Delaware; Hawaii; Louisiana; Montana; North Dakota; Oklahoma; West Virginia; Wyoming; and U.S. Territories. Daily work is completed from your home office, with occasional travel required for team meetings and company events. #LI-Remote

Pay Transparency: The base pay for this role is: $216,108 - $283,642 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Build and lead the Clinical Policy Compliance team and the Clinical Coding Center of Excellence, driving high-impact compliance, quality, and regulatory strategy across the organization.

• Direct the development of clinical regulatory policies, Benefit Interpretation Policies (BIPs), and operational SOPs to ensure full alignment with state and federal laws, in partnership with other SMEs in the Office of Clinical Affairs.

• Chair the Credentialing, Peer Review, and Population Health Management sub-committee, driving individual case reviews and reporting key performance metrics to quarterly Quality Improvement meetings.

• Oversee practitioner and facility credentialing to guarantee compliance with NCQA standards, CMS requirements, and state regulations - verifying licenses, board certifications, and sanction histories.

• Partner with Network and Market Management executives to accelerate provider onboarding and strategically resolve network gaps while maintaining strict credentialing integrity.

• Collaborate on Quality Improvement for Clinical Review Operations, optimizing Inter-Rater Reliability (IRR) processes, clinical delegate audits, and Potential Quality Issue (PQI) workflows.

• Identify and resolve operational bottlenecks to streamline processes, eliminate delays, and enhance member and provider satisfaction without compromising quality or compliance.

• Serve as a subject matter expert on state and federal healthcare regulations, continuously monitoring legal developments and translating regulatory changes into proactive operational updates to maintain ongoing compliance.

• Compliance with all applicable laws and regulations.

• Other duties as assigned.

Requirements:

• 7+ years of progressive healthcare experience, including leadership responsibility.

• 3+ years experience managing provider credentialing within a health plan, managed care organization, or large healthcare system.

• 3+ years knowledge of NCQA credentialing standards, CMS health plan regulatory requirements, and applicable federal and state regulations.

• 1+ years experience managing and working with clinical coding taxonomies.

• Demonstrated experience leading operational improvement initiatives and managing cross-functional partnerships.

• Strong knowledge of provider data management, credentialing systems, and primary source verification processes.

• Proven ability to lead teams, manage competing prioriti...