Business Development Manager (Musical Equipment) (f/m/x) - remote

Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 23 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company and have been recognised as a Top DACH Employer by Kununu for four consecutive years.

Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.

If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first).

As a Business Developer for the Musical Instruments category, you will be responsible for the full sales cycle: sourcing, negotiating, and signing new brands and professional sellers, as well as managing your seller portfolio. You will also play a key role in shaping the musical instruments category’s strategy and growth.

WHO YOU ARE

• You bring 3+ years of experience in Sales, Business Development, Account Management or Partnerships, ideally within marketplace, retail, or e-commerce environments working with brands and resellers.

• You speak English fluently; an additional European language (e.g. German, Italian) is a strong plus

You have a proven track record of closing enterprise-level deals, managing long sales cycles end-to-end and/or experience in managing and growing accounts

• You are passionate about working with people and can communicate, influence, and persuade stakeholders at all levels, including senior leadership and C-level counterparts, backed by strong commercial acumen

• You are resilient and persistent, learning from setbacks without losing momentum

• You are a structured, analytical problem-solver who can quickly understand complex business and operational setups

• You bring a tech and AI-first mindset to your approach, coupled with strong critical thinking skills

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.

WHAT YOU'LL DO

Identify, evaluate, and prioritize sellers and brands within the Musical Instruments category, building a strong and differentiated pipeline

• Analyse market trends, demand signals, and assortment gaps to shape the category’s acquisition and growth strategy

• Lead the full sales cycle independently, from first outreach and business case development to contract negotiation and deal closure

• Act as a problem solver for prospective sellers, collaborating with internal teams to address commercial, operational, and technical requirements

• Guide new partners through refurbed’s marketplace processes to ensure smooth onboarding and successful go-live, working closely with cross-functional teams

• Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products

• Build and maintain strong relationships with sellers, acting as their trusted partner while always representing refurbed’s position

• Represent refurbed at industry fairs, events, and conferences, building visibility and long-term relationships within the Musical Instruments ecosystem

WHY YOU WILL ENJOY WORKING WITH US: Our Culture and Values:

• Decisions should be made based on facts and not by hierarchy levels? We sure think so!

• We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.

• You fail sometimes? Wel...