Insurance Verification Specialist
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This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English)We are seeking an experiencedInsurance Verification & Authorization Specialistto support a busy U.S.-based medical practice. This role plays a critical part in daily operations by ensuring next-day patient readiness, accurate insurance verification, timely authorizations, and a smooth patient financial experience.
The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced medical environment while collaborating closely with on-site teams.
Contract: Service Provision- Independant Contractor
Key Responsibilities
- Performinsurance eligibility and benefits verificationfor next-day patients across multiple carriers
- Confirm active coverage and accurately determinepatient financial responsibility(copays, deductibles, coinsurance) for visits, procedures, and treatments
- Obtainreferrals and prior authorizationsfrom primary care physicians and insurance companies
- Navigate and utilizehealth plan portals and insurance platformsefficiently
- Collect payments fortelehealth visitswhen applicable
- Communicate effectively with internal teams to ensure patient readiness and prevent delays, denials, or cancellations
- Support general administrative and office-related duties as needed
- Work collaboratively with other insurance verification specialists and on-site staff
Requirements
- Minimum1 year of experiencein insurance verification within a medical office
Proven experience withreferrals and prior authorization processes
Strong understanding ofmedical terminology, includingCPT codes
Hands-on experience withinsurance portals and verification platforms
- Excellent attention to detail and ability to meet daily deadlines
Ability to learn quickly and adapt in afast-paced environment
- Strong teamwork skills and professional communication style
- Customer service–oriented mindset
Preferred Qualifications: Experience working withRheumatology practices
- Familiarity with Medicare, Medicare Advantage, and commercial plans
Bilingual proficiency inEnglish and Spanish
- Previous experience working remotely with U.S.-based medical offices
Benefits
- 100% Remote
- Weekends OFF
- Stable, long-term opportunity with a growing healthcare support company
- Competitive compensation based on experience
- Structured onboarding and ongoing support
- Opportunity for professional growth and increased responsibilities based on performance
- Collaborative and respectful remote work environment
- Productivity bonus of 50 USD (paid in local currency)
- Reliability bonus of 25 USD (paid in local currency)
- Consecutive reliability bonus of 50 USD (paid in local currency)
Originally posted on Himalayas
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About My VA Support, Inc.
Learn more about My VA Support, Inc. and their company culture.
Virtual assistant company that supplies floating administrative staff to medical practices.
Employee benefits
Perks offered with this role.
- Health insurance
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