Principal Product Manager

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Principal Product Manager to join our team. This is a Remote role, reporting to the Sr. Director WW Field PM for AMS in the Data Security Product Organization department. As a key member of the Data Security Product Organization, your main focus of this position is to grow and sustain Zscaler core businesses revenues across the AMS region, with a special focus on AI-Powered Data Security product lines. You will work closely with Product Management and Sales leadership to manage field engagements and provide technical & commercial assistance to Sales Engineers and Account Executives throughout the customer lifecycle. Finally, you'll play a critical role in shaping the evolution of our platform by bringing real-world customer feedback from the field to help address emerging AI and data security challenges.

What you’ll do (Role Expectations)

Drive the sales strategy and execution for the Data Security product suite specifically for our AMS customer base, assisting with opportunities to demonstrate technical superiority and business value

Partner with Product Management leadership to translate field insights into product strategy & roadmap by leading competitive analysis, win/loss reviews, customer commitment tracking, pricing planning, and pipeline and churn analysis across the DLP, DSPM, and AI portfolio

Enable and educate the broader Zscaler field team to effectively position and sell Data Security solutions within their accounts

Work with support leadership to provide timely assistance to large customers in event of escalations and deployment of Zscaler services

Provide clear, concise, and data-driven updates on deal status, pipeline health, business performance, and key risks to Sales and Product leadership, enabling informed decision-making

Who You Are (Success Profile)

Operate with a strong ownership mindset, combining a passion for the mission with high integrity and the ability to navigate seamlessly between high-level strategy and hands-on execution.

Demonstrate a proactive problem-solving focus, eagerly running toward challenges and remaining laser-focused on delivering high-impact outcomes.

Build high-trust collaboration, prioritizing team success, welcoming constructive feedback, and practicing clear and respectful candor to establish strong partnerships.

Maintain a continuous growth mindset, actively seeking feedback and development to grow as a partner, teammate, and purpose-driven leader.

Thrive in ambiguity, comfortably building the path as you walk it and viewing dynamic environments as opportunities to construct meaningful solutions.

What We’re Looking for (Minimum Qualifications)

Foundational understanding of AI/ML technologies and experience leveraging AI solutions to optimize outcomes within your functional domain

Proven professional e...