Sales Administrator (Microsoft 365 and Microsoft licensing. )

About the Role We are seeking a commercially minded and technically curious Sales Administrator – MSP / Pre-Sales to support the sales function of a Managed Service Provider. This role takes ownership of the administrative, technical, and commercial activities required to move customer opportunities from initial requirements through to accurate quotations, proposals, and orders. You will work closely with business leaders, Account Managers, technical teams, distributors, vendors, and customers to translate requirements into appropriately scoped technology solutions. This includes hardware, software, licensing, cloud services, networking, and Managed Services. The role is ideal for someone who understands how an MSP operates, has strong attention to detail, and can take ownership rather than simply processing requests. About the Client You will be working with an established managed services provider supporting small and medium-sized businesses with technology solutions and ongoing IT services. The organisation values commercially sound solutions, strong customer relationships, technical quality, and efficient collaboration between sales and technical teams. Ideal Profile Experience & Commercial Skills Previous experience within an MSP, IT Service Provider, or similar technology business Experience in Sales Administration, Sales Coordination, Account Coordination, Procurement, Inside Sales, or Pre-Sales support Strong understanding of how MSPs operate and the services commonly delivered to SMB customers Demonstrated experience preparing IT quotations and proposals Strong commercial awareness, including pricing, gross margin, and recurring revenue Ability to manage multiple opportunities while maintaining accuracy and attention to detail Ability to independently take ownership of opportunities from customer requirements through to quotation Technical & Solution Knowledge Experience specifying commercial laptops, desktops, and related end-user computing equipment Ability to interpret customer requirements and recommend appropriate hardware specifications Understanding of Managed Services agreements and the information required to scope an MSP customer Experience working with IT distributors and technology vendors Microsoft 365 and Microsoft licensing knowledge is highly desirable Understanding of Azure, cloud services, and cybersecurity solutions is advantageous Experience quoting firewalls, switches, wireless equipment, servers, or other infrastructure is beneficial Platforms & Vendor Experience Familiarity with MSP PSA and CRM platforms such as ConnectWise, Autotask, HaloPSA, or similar Experience with distributors such as Ingram Micro, Dicker Data, TD SYNNEX, or similar Exposure to vendors including Microsoft, Dell, HP, Lenovo, Cisco, Fortinet, or similar technology providers Experience preparing Statements of Work or project proposals is advantageous Understanding of IT procurement and hardware lifecycle management is beneficial Personal Attributes Commercially minded with a genuine interest in technology Highly organised, proactive, and detail-oriented Confident asking the right questions to identify customer requirements and potential gaps Strong written and verbal English communication skills Comfortable working with business owners, salespeople, engineers, vendors, distributors, and customers Strong sense of ownership and accountability Able to identify when an opportunity requires further technical input or specialist review Responsibilities Quoting & Proposal Management Own the end-to-end quotation process for customer opportunities Prepare accurate and professionally presented quotations covering hardware, software, licensing, cloud, professional services, and Managed Services Clarify customer requirements before preparing quotations Track outstanding quotations and coordinate internal follow-up to keep opportunities progressing Review pricing, margins, product availability, and commercial terms before quotations are i...