Senior Director, CEO Communications

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Senior Director, CEO Communications to join our team. This is a *hybrid (with Santa Clara, CA preferred) or *remote-eligible for candidates located in the Pacific time zone, reporting to the VP, Corporate Communications in the Global Corporate Communications department. Serving as the strategic architect and hands-on driver of Zscaler’s Founder, Chairman, and CEO Jay Chaudhry’s global communications platform, you will translate deep technical vision into high-reach, impactful narratives. In this high-visibility role, you will build an omnichannel CEO comms engine, elevate executive share of voice, and direct strategic positioning across earned media, global keynotes, digital channels, and rapid-response moments.

What you’ll do (Role Expectations)

• Build, operationalize, and lead an omnichannel CEO communications engine spanning earned media, marquee speaking stages, digital channels, and executive presentations

• Define and evolve the CEO’s master narrative and message architecture, translating complex Zero Trust, AI, and cloud innovations into clear business value

• Secure tier-1 business, financial, and tech media placements while expanding executive presence across podcasts, modern broadcast, and digital video

• Architect and ghostwrite high-impact thought leadership content, including op-eds, blogs, keynotes, customer letters, and internal all-hands addresses

• Establish a rapid-response operating rhythm for market scanning, competitive counter-positioning, and high-stakes issue communications

Who You Are (Success Profile)

• You act like an owner. You seamlessly balance high-level strategic C-suite advisory with hands-on execution to build and scale a global executive communications engine.

• You champion simplicity. You excel at translating complex technical architecture into compelling, accessible narratives that resonate with enterprise leaders.

• You operate with urgency. You thrive in fast-paced environments, driving proactive thought leadership and rapid-response counter-positioning with precision.

• You are a high-trust collaborator. You build strong cross-functional partnerships across PR, Legal, IR, Product, and Executive Operations to align strategy and protect market leadership.

• You are resilient and adaptable. You navigate high-stakes moments, media scrutiny, and executive advising with sound judgment, discretion, and composure.

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

• 12–15+ years of progressive experience in executive communications, CEO communications, PR, and narrative development within enterprise tech, cybersecurity, or cloud SaaS

• Proven track record directly counseling and supporting a founder...