Senior Product Manager, Device Experience

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

This is a defining opportunity for a Senior Product Manager to own how every Samsara device comes to life.

Samsara ships hundreds of thousands of devices a year to fleets, construction sites, and depots worldwide. A single customer rollout can exceed 50,000 devices, where every minute saved per install compounds into weeks of deployment time. Each device has a five-minute window where it goes from a box in someone's hands to a live sensor feeding a customer's operation. You will own those five minutes and the multi-year vision for what they become.

The install experience is critical to the compounding value of every Samsara product. A camera aimed correctly on day one trains better safety models. A gateway reporting cleanly makes every downstream workflow trustworthy.

You will own the software install experience end to end, with a dedicated engineering and design team, and you will own one number: install correctness, the share of installs completed right on the first attempt. Correctness today swings by several points depending on whether the installer uses the Samsara Fleet App, and closing that gap for every install is the first prize. Your target is an install under five minutes of active app time that confirms its own health before the installer walks away.

You are building for two people who each get the same five minutes. A contracted technician on their twentieth install of the day wants speed. A customer's shop mechanic on their first wants guidance that assumes nothing. Both are standing in a truck bay, holding a phone, sometimes without signal.

To understand the scale of this problem, review the Samsara Vehicle Gateway here, our full hardware lineup here, and our installer partner network here.

This is a remote position open to candidates residing in the US.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact, helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.

• You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.

• You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.

• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that w...