Solution Consultant - Quality
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Job Title: Solution Consultant - Quality
Job Location: Berlin, Germany
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Do you seek out problem-solving at the intersection of business and technology within Quality and Compliance? Do you readily identify how modern platforms can eliminate the friction slowing down quality processes? Do you desire to work at the forefront of Quality Management within the Pharma, Biotech, and MedTech industries?
Veeva is the leading cloud-based Quality Suite provider and is hiring a Solution Consultant to compellingly demonstrate its power and value to our customers.
As a member of the Veeva Quality Solution Consulting team, you will partner with Strategy and Sales in supporting the sales process by leading customer business benefit-centric demonstrations of Vault Quality — spanning areas such as QMS, document control, Training. Batch Release and Validation Management. This is an opportunity to build deep expertise with the most modern Quality platform in life sciences, shaping how organizations transform their quality operations end-to-end.
At Veeva, you will work with a passionate, growing team within an environment focused on employee and customer success.What You’ll Do As a Solution Consultant, you will bring expertise, curiosity, and creativity to help customers envision their future with Veeva solutions by:
- Conducting discovery and needs analysis to understand key customer requirements.
- Configuring and delivering compelling solution demonstrations of Veeva Quality Cloud applications.
- Applying your industry experience to guide customers to a best-in-class solution.
- Collaborating closely with cross-functional teams to ensure customer success.
- Providing solution-oriented and business value generating responses as well as aligned delivering presentations to Requests for Proposals/Information (RFPs/RFIs).
- Leading Workshops, Conference Room Pilots, and Proofs of Concept to help our customers vividly understand how their business process can be enhanced through the deployment of Veeva Quality Cloud.
- Supporting marketing activities such as webinars, recorded demos, and industry events.
- Being a trusted advisor to customers and the functional key person throughout the sales cycle.
Requirements
- 3+ years working with, delivering, or supporting Quality Assurance software solutions in life sciences or medical device/diagnostics.
- 3+ years’ experience in the pharma/biotech, medtech or similarly regulated industry
- Knowledge of quality/manufacturing operations in pharma/biotech and/or medical device/diagnostics sectors
- Willingness to travel 20-30%, primarily in the EU (when possible)
- Excellent verbal and written communication in English, interpersonal, and presentation skills
- Energetic self-starter; able to work independently
- Understanding process design and Quality processes/operations
- Critical thinking and problem solving
Nice to Have
- Success in pre-sales or similar customer facing role for a software company.
- SaaS/Cloud solutions and software...
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