Manager / Senior Manager, Strategy & Operations (Multiple Roles)

For management consultants and strategy professionals ready to become hands-on operators.

About IntellectIntellect is a leading mental health benefits company, trusted by forward-thinking employers, insurers and governments to deliver care that is local, personalised and effective at scale. Today, we serve more than 4 million people across over 100 countries through our technology platform and global network of clinical providers.

Our platform supports workforces at companies including Dell, ByteDance, Visa, Shell, McDonald’s and hundreds more, enabling organisations to provide accessible, culturally relevant and high-quality mental healthcare to their people.

Driven by our mission to make mental healthcare accessible to everyone, Intellect combines technology, clinical care and local expertise to deliver meaningful outcomes across diverse markets and populations.

The OpportunityWe are hiring several exceptional management consultants, strategy professionals and other strongly trained generalists to take on high-priority strategic and operating mandates across Intellect.

This opportunity is particularly suited to people who have developed rigorous problem-solving capabilities in consulting, strategy, transformation or other demanding environments and now want to become hands-on operators.

This is not a conventional internal strategy or advisory role. You will be expected to move beyond diagnosing problems and making recommendations, working through operational detail to implement solutions, build capabilities and deliver measurable results.

This search spans several priority mandates rather than a single central Strategy & Operations team. Depending on your experience, strengths and Intellect’s needs, you may initially lead a cross-functional strategic initiative or move directly into an embedded operating role within areas such as operations, commercial enablement, business performance, market development, new product and offering development, or another critical function.

During the interview process, we will explore where your capabilities and motivations are best matched to Intellect’s priorities. Before an offer is made, we will align with you on a specific initial mandate, title, reporting line, objectives and measures of success.

Strong performers will have the opportunity to take on broader functional, market or business responsibilities based on their demonstrated impact and Intellect’s evolving needs.

Potential MandatesYour initial mandate could involve one or more of the following:

• Operations: Improving service delivery, workforce planning, quality, efficiency, automation, performance management and operating processes

• Commercial enablement: Strengthening sales processes, pipeline management, pricing, proposals, commercial analytics, account planning and coordination between commercial and delivery teams

• Business performance: Building management systems, KPIs and operating cadences, then leading interventions that improve functional or market performance

• New products and offerings: Identifying unmet customer or market needs, developing and validating new products, services or propositions, building the business and operating case, and working cross-functionally to launch and scale them

• Market development: Evaluating and developing new markets, customer segments, strategic partnerships or routes to market

• Strategic initiatives: Leading high-priority, cross-functional work sponsored by Intellect’s senior leadership

• Embedded operating ownership: Joining a priority function or taking direct responsibility for a defined team, capability, programme or business area where there is a strong fit

These examples illustrate the range of potential mandates rather than a fixed rotation or predetermined sequence. Each successful candidate will be hired into a defined initial role based on mutual fit and business need.

Your ResponsibilitiesSolve High-Priority Business Problems

• Take ownership o...