Senior Manager, Salesforce Architecture

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

The Role

We are hiring a Senior Manager, Salesforce Architecture to lead the team that runs our Salesforce platform and to set its direction. You will spend most of your time leading people, setting strategy and managing stakeholders, with enough CPQ and Salesforce hands-on depth to review designs and make sound technical calls.

Salesforce is the system of record for how Datacor sells, services and renews across a growing portfolio of business units. Datacor grows through acquisition, and onboarding each acquired business onto our platform is a core part of this job. You will report to the CISO and lead a team of Salesforce administrators and external partners.

Our platform runs Sales Cloud, Service Cloud, Salesforce CPQ, Experience Cloud portals for customers and partners, Agentforce, and a meaningful body of custom development. It supports multiple entities in one org, with a revenue-critical integrations.

The ideal candidate has built and led teams, has brought acquired businesses onto an existing platform, and has a working knowledge of CPQ and quote-to-cash. You do not need to be the team's deepest CPQ expert. You do need to understand it well enough to lead the people who are.

Key Responsibilities

Team Leadership and Strategy

Lead, develop and retain a team of Salesforce administrators and external partners. Grow the team as the platform grows.

Manage the team directly: regular one-on-ones, goal setting, performance reviews and career development plans.

Own a multi-year Salesforce roadmap with the CISO, tying platform investment to business outcomes and company strategy.

Own intake, prioritization and capacity planning. Negotiate scope with Sales, Marketing, Customer Service, Finance and Operations, make trade-offs explicit, and say no when the roadmap requires it.

Set the team's ways of working: intake, estimation, documentation, peer review and definition of done.

Represent the Salesforce team to executives, reporting on roadmap, progress, risk and resourcing needs.

Manage implementation partners, contractors, and the Salesforce account and support teams, holding external delivery to the same standards as internal work.

Raise the team's skills through coaching, design review and pairing, not by absorbing the work yourself.

Acquisition Integration

Lead the onboarding of acquired companies and new business units onto our Salesforce org.

Assess each acquired environment, define the target state, and plan the migration, consolidation and data conversion, including products, price books, contracts and customer data.

Keep our acquisition playbook current so that onboarding a new entity becomes a repeatable data load and runbook, not a custom build.

Drive toward a unified customer portal experience across Datacor's brands.

Platform, CPQ and Quote-to-Cash

Act as design authority for significant changes, reviewing solution designs before build and keeping a prioritized technical debt backlog.

Partner with Finance on quote-to-cash: quoting, amendments, renewals, co-termination, contracts and the sync to our ERP. Make sure the team has the CPQ depth it needs, whether in-house.

Keep CPQ healthy and well...