JO-202531: Sales Support

This is a remote position.

JOB TITLE:SALES SUPPORT REPRESENTATIVE

LOCATION:REMOTE

POSITION TYPE:FULL-TIME

GENERAL DESCRIPTION The Sales Support Representative plays a key role in ensuring the smooth execution of sales processes, customer support, and operational tasks. This roleis responsible forsupporting the sales team, coordinating with third-party partners (such as installers, plumbers, and service providers), and handling administrative and logistical tasks to ensure efficient business operations.

JOB RESPONSIBILITIES:

SALES SUPPORT

• Assistthe sales team in preparing quotations, proposals, and sales presentations.

• Process sales orders, ensuring accuracy andtimelydelivery.

• Maintain and update customer records, sales reports, and CRM systems.

• Provide after-sales support to clients, addressing inquiries and concerns.

COORDINATION

• Coordinate with third-party service providers (e.g., installers, plumbers) to schedule services and ensuretimelycompletion of projects.

• Monitor and manage inventory levels to support sales demands.

• Handle the preparation and processing of purchase orders, delivery schedules, and other operational documents.

• Ensure smooth communication between sales,logistics, and warehouse teams.

ADMINISTRATIVE TASKS

• Prepare and manage regular sales and operational reports for management review.

• Support the sales team in organizing client meetings, events, and product training.

• Perform other administrative duties and specialprojects asassigned.

RELATIONSHIP MANAGEMENT

• Build andmaintainstrong relationships with customers, third-party vendors, and internal teams.

• Act as the liaison between sales, clients, and service partners to ensure satisfaction and resolve any issues.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field

• Proven experience in sales support, sales coordination, or administrative roles (experience in sales operations is a plus).

• Ability to quickly learn and communicate technical product specifications.

• Excellent communication and interpersonal skills for liaising with clients, third-party partners, and internal teams.

• Proficiencyin CRM systems such as HubSpot.

• Analysesales data and generate reports using HubSpot analytics

• Utilize CRM systems specifically HubSpot to automate follow-ups, track email engagements, andoptimizesales workflows.

• Excellent organizational skills with attention to detail.

• Ability to work independently and within a team, handle high-pressuresituationsand meet deadlines.

• Experience working in Australian market related to above products

Benefits

• Permanent work from home

• An inclusive and supportive work environment.

• Opportunities for career growth and professional development.

• Supportive and collaborative team environment.

• Other benefits will be offered after the probationary period.

Originally posted on Himalayas